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Why You May Be Terrible At Giving Feedback
Last year, I wrote about the mistakes that managers commonly make in giving feedback. I discussed how nuanced the process can be as we navigate the amount of directness, specificity, setting, and our...
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How To Get Your Confidence Back
It happens to everyone eventually – something deeply rattles your confidence. You lose a job, mess up at work, receive tough feedback, or are otherwise set back on your heels. If it’s bad enough, then...
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How Important Is Your First Impression Really?
There’s a well-told adage that you only get one chance to make a first impression. From personal relationships to business meetings, we’re taught that people form opinions of us in a few moments, and...
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The Fastest Way To Boost Team Performance
Leaders spend a sizable portion of their time focused on improving their teams. They want their teams to perform better, innovate more, resolve conflict, and independently solve any problem that...
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If You Think Leadership Development Is a Waste of Time You May Be Right
There’s a dirty little secret in leadership development circles: many of us in the industry wonder at times how effective our work actually is. Sure, we can develop a rousing program, present...
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Negotiate for Yourself Like a Pro
I recently was interviewed by a reporter on a surprising topic: how employees can negotiate an exit package for themselves that allows them to pursue a new opportunity or to start their own business....
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When You Work Harder Than Everyone Else
The other day, I was talking to a friend who was bemoaning her workplace, which she described as suffering from a near universal lack of work ethic. She said her coworkers are nice, the work...
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Fresh Ways To Boost Audience Participation
Most people would agree that an interactive presentation is an engaging one. Speakers and audience members alike benefit when the presentation is set up to encourage questions, dialogue and discussion...
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How To Avoid Death By PowerPoint
In modern business, if there’s a presentation, there’s a PowerPoint with it. (Or, one of the programs that resemble it.) It’s almost as if we’ve forgotten how to present without one. Unfortunately,...
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Four Ways To Be A Better Listener
When we consider the most important communication skills for leaders, we generally focus on the transmitting side of communication. Leaders work to develop their skills for speaking to diverse...
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Seven Types Of Stories Every Leader Should Tell
Good leaders tell stories. It’s been well established through a plethora of research that stories shape cultures, enhance information retention, build connection, and set direction. As I wrote about...
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The Do-Over: How To Correct A Bad First Impression
Awhile ago, I wrote about the nature of first impressions. We’re continually told of the importance of making positive first impressions, especially given how quickly we determine them. Some research...
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Four Ways to Challenge Someone to Reach Their Potential
Jack Welch, the former CEO of General Electric, famously said, “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”...
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How to Change Employee Behavior
It doesn’t take long in management before you find yourself trying to change someone’s behavior. If you’re lucky, it’s a small skill change. Often, though, you’re trying to encourage a larger,...
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Get The Buy-In You Need
In organizations, there’s an ever-present conversation about gaining buy-in. Most of the work in companies is done through influence rather than hierarchy due to corporate team-based structures,...
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Here’s How You Show Too Much Passion at Work
Passion should be a good thing. In an article in The Washington Post titled “How Cleaning The Office Coffee Pot Could Help Protect Your Job,” Jena McGregor discusses how employees who enthusiastically...
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Six Ways To Confidently Say “I Don’t Know”
The hardest three words to say aren’t I love you – they’re I don’t know. That’s the opinion of Stephen J. Dubner and Steven D. Levitt, authors of the behavioral economics bestseller Freakonomics. From...
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Why You Stay in a Job You Hate
The most popular articles on business sites are generally about finding a new job. It’s estimated that more than 70% of professionals are open to finding their next position. Yet for many people, the...
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Why Job Interviews are Like Flipping a Coin
Decades of research into the effectiveness of employment interviews has shown one consistent result: we are terrible at conducting them. Our ability to predict success from a typical unstructured job...
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How to Manage Conflict
If you’re a leader, you deal with conflict. It’s inevitable. Effectively managing conflict is imperative to generating trust and maintaining confidence. Leaders who avoid conflict, mishandle it, or...
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